Most websites run some type of web applications that depend on server-side scripting. While this type of scripting adds a tremendous amount of functionality, it also presents a number of security issues. What follows are five web application security tips to help you keep your websites secure.
- Set safe permissions – So often web applications are compromised due to a very preventable vulnerability. Make sure your files have permissions that only allow the web server to write and/or execute them.
- Scan for vulnerabilities – No matter how ironclad you think your web apps might be, a vulnerability scan might reveal something you missed. A scan does not even have to be expensive. There are a number of free and open source options.
- Use application firewall – An application firewall, such as ModSecurity, adds another layer of defense against would-be attackers.
- Only authorized users – If a user does not need write access to your files, they should not have it. Keep the authorized user list to a minimum. That goes for access on the server side and the web app backend itself.
- Trusted developers – Far too often fly-by-night developers convince organizations to invest is shady products. These web apps are poorly written, buggy and full of exploits. Make sure you hire developers you trust or stick to well-received commercial or open source products.
While web applications do present a number of extra security challenges, the benefits far outweigh the disadvantages. You just need to make sure you take the necessary precautions and stay on top of any potential security issues.
(The Hosting News) – Cloud hosting, shared hosting, and proactive system management provider, NetHosting, has recently incorporated four targeted values into its employee culture and mission. These values pull from examples in history, pop culture, and current events to create relatable parallels for employees to emulate as Dedicated Experts.
“There are real life examples around us of heroic qualities each of us should strive to incorporate in our own lives,” stated Fibernet CEO Lane Livingston. “We’ve drawn from a few of these examples to create a list of traits we believe that every Dedicated Expert should possess in order to better serve our customers.”
Renaissance philosopher and humanist, Thomas More, is highlighted in the first value: Live like More.
“The motto taken from Thomas More is, ‘We stand with resolute integrity,’” continued Mr. Livingston. “To us this means we are upfront with our customers and each other. He hold ourselves to a high moral standard.”
Star Wars is included second the motto “Learn like Padawans.”
“As Dedicated Experts, we embrace a love of learning that extends beyond the expected,” said Livingston. “Our goal is to achieve expertise, not just competency.”
Captain “Sully” Sullenberger is spotlighted third as an example of courage and ingenuity under pressure. Sully successfully executed an emergency landing of a commercial aircraft on the Hudson River, saving the lives of on board.
The fourth and final motto, “Rock it like Rowan,” emphasizes the story of a Lieutenant Rowan, a liaison in the Spanish American War, who successfully delivered a key message despite significant obstacles that turned the tide of the war.
“In this example, we find the inspiration to become proactive problem-solvers for our customers,” stated Livingston. “The combination of four of these qualities, we believe, make the quintessential Dedicated Expert.”
NetHosting has delivered custom hosting solutions for nearly fifteen years. Serving enterprises of every size, its products include a broad range of cloud hosting and storage options as well as dedicated, managed, and virtual hosting services. Housed within a state-of-the-art PCI certified data center, each service is packaged with a 100% uptime guarantee and the personal support of a Dedicated Expert™.
Curious to know what sets NetHosting’s Dedicated Experts apart from other support teams? Find out athttp://www.nethosting.com or follow us @nethosting on Twitter.
(The Hosting News) – Gladinet has announced the recent integration of Microsoft’s Distributed File System (DFS) in Gladinet Cloud Enterprise to create cloud DFS shares. DFS is a well known set of services that allow an organization to group many distributed SMB shares into a distributed file system with a single namespace that is logically grouped under a single folder, or DFS root. The Gladinet platform has traditionally brought cloud access paradigms to file shares, allowing them to be accessed as cloud storage from mobile devices. The self-hosted, brandable enterprise file sync and share platform now offers the same capabilities for DFS Shares.
Gladinet’s CEO, Jerry Huang, stated “We are pleased to provide our customers with the ability to leverage their existing DFS infrastructure as a part of their cloud migration strategy. They now have the ability to treat DFS shares as cloud storage, or automatically createcloud DFS shares for users based on the DFS home directory published for them in Active Directory. There are several approaches but the bottom line is that the end users can access their cloud DFS shares from any location on any device without a virtual private network (VPN)”
The BYOD phenomenon has presented many enterprises with the challenge of accommodating the access needs of employees with mobile devices. Their employees have become accustomed to the convenience of public cloud storage while their IT departments are more comfortable with the control and security of on premise infrastructure. Gladinet bridges that gap by allowing enterprises or their service providers to deploy an enterprise dropbox alternative with all the collaboration features users need, while maintaining complete control of the cloud storage and access infrastructure.”
To find out more about Gladinet’s public and private deployment options, please visit http://www.gladinet.com
Founded in 2008, Gladinet is a growing company, with the number of people who have downloaded its cloud storage access software approaching million. The company provides a brandable enterprise file sync and share platform that can be self-hosted with flexible deployment options. Gladinet’s partners include HP, Amazon, IBM and hundreds of service providers in 26 countries.
An in depth video interview with Hillary Stiff of Cheval Capital Inc. about Technology and Web Hosting acquisitions.
Ben: This is Ben Fisher. I’m with www.thehostingnews.com. I’m here at HostingCon 2014. We’re here today talking with Hillary Stiff from Cheval Capital. How are you doing Hillary?
Hillary: Hi Ben. It’s good to see you.
Ben: Definitely great to see you. You and I have been around the industry for a long time. Your story really hasn’t been told. You haven’t been able to talk to people who are up and coming in the industry. What we’ve got for you today is we’ve got a little bit of background on Cheval Capital and a little bit of what we’re calling, “Running your company as if…” How did you get into the industry? I think you started back in 1997 with Verio, right? How did you grow from there into the hosting industry where you are now where you’ve completed over 250 transactions to date just in the hosting or hosting related industry? Give us the scoop.
Hillary: First of all Ben, I think you may have called me a dinosaur in the hosting industry. That’s probably accurate. As you mentioned, we got started in 1997 with Verio. We were helping them on their east coast ISP acquisition. From that, it really morphed into doing essentially shared hosting at that time. There really weren’t dedicated hosters. We worked for Verio for probably 4 or 5 years doing consolidation for hosting ending with an 1999 acquisition of Digital Nation, which was a high water mark in the industry at that point. It went for $100 million and at that point it had about $10 million of revenue. Depending on how you evaluate it, it’s about 10 to 12 times revenue multiple. Things have certainly changed in the last 10 years.
Ben: Just a little bit. We don’t see those every day now.
Hillary: No. Once we finished helping them on their buy-side deals, we started working for Endurance. We helped them complete somewhere probably just south of 20 acquisitions. It was interesting, as we worked for companies working on buy-side programs, a lot of times they’re private equity backed. What happened is we find all these companies that were wonderful companies that didn’t fit the specific requirements of the group that we were working for. Probably about 10 years ago, I think it was at the time of the first HostingCon in Chicago, we came up with the idea, why don’t we take all these individual companies that we’re seeing that aren’t a particular fit for our buyer, why don’t we put them on a list and we’ll send them out. As I said, that was 10 years ago. Since that point I think we’ve now done about 260 hosting deals in the last too many years to count.
Ben: Being that you’ve been doing this in excess of 10 years, what is your take on the industry now?
Hillary: We love the people in the industry. As you mentioned, it’s interesting. I can’t think of another industry where you have so many people that started with an unorthodox business background, being that they weren’t in a management program, they didn’t start off as a salesperson for a company. A lot of them, as you mentioned, came out of their dorm room and maybe out of their basement and had a love of computers. They created a business out of that. It’s been tremendous to work with these people, these young entrepreneurs with so much energy. I think probably the major difference that we’ve seen is maturation of the industry during that time period. You can run a good company now and still have flat revenues. It’s just we’re in a different market.
Ben: Right. The market place has changed.
Hillary: Remember, it’s still an attractive business. Just because it doesn’t have the characteristics that it used to have 10 or 12 years ago, the cash flow from these businesses are tremendous and the opportunities to continue to sell them additional products to customers to help solve issues and help them grow and do their…whatever, if they’re selling pocketbooks or if it’s a restaurant or if it’s a hotel, there are still tremendous ways you can help that customer. It’s still a good business. The cash flow is tremendous. It has different characteristics than most.
Ben: I totally agree, 100%. What would you say was your most interesting deal?
Hillary: The big ones are always fun. Some of the big ones have a lot of drama. I think I mentioned to you before, we did Digital Nation deal at the end of the 90s. That was the first $100 million deal in the hosting space at that time. I think the revenues were over $10 million. It was over 10 times revenue multiple. Unfortunately, revenue multiples have certainly come down a bit since then. iPowerWeb with Endurance was a lot of fun. A lot of those companies are ones that we stalked for years before we got them done. It was very rewarding when they finally closed.
To be honest with you, sometimes the most rewarding are the ones that are adding the most value. It may be situations, you have a young entrepreneur that has really created a special company and when you see that they’re able to cash out for something that they’ve created which is really above the standard, that’s a great feeling. We’ve had situations where there’s been a death of, unfortunately, the hoster and the estate needs to sell a business. There are some that aren’t particularly remarkable. It goes on without the rest of the world even knowing it happened, but those can be very, very fulfilling.
Ben: Even if the end goal is not to sell. One of the things they can do is they can talk to you just to learn a little bit more to know how to better effectively run their businesses.
Hillary: We’ve been in the business, as you mentioned in the beginning, since the late 90s. There are so many hosters out there who we’ve never done a transaction with. We love to talk to them and keep up to date. We’ve been talking to them for 10-15 years. We are always happy to give back to the industry. It’s been such a terrific industry. We’ll always sit down with them and talk to them about what we see and worked before in terms of tracking metrics and what may be important for their business.
As you said before, this may be a, “I’m thinking about selling in 2 years,” question or it may be, “I just need to run this business a little bit more professionally than I have in the past,” and to kind of upgrade a decision making perspective and to really understand fundamentally what’s occurring with your business.
Ben: What are your top 5 tips for running a successful business and to prepare to run it as if?
Hillary: When you create these businesses you really want to think about what is this going to look like 5 or 10 years down the road. I need to do the right things today so that I can build the foundations of this business. It really is critical to think, “When I have 15 customers, maybe I can just keep them all in an Excel spreadsheet.” That’s not going to work when you have 15,000 customers.
You always need to think about where you’re driving this business and how to prepare for that. #1 on my list is think long term and think about this company being a large company.
I think #2 that we’ve already touched on and is a recap/summary is what you need to provide the customers. You need to provide products and services to the customers so they can grow. If you’re doing that correctly, then your business…it’ll take care of your business.
Point #3 is probably you need to get systems in place so you can track all the important aspects. That’s probably your revenue growth, that’s your EBITDA growth, that’s the customers you’re adding, the customers you’re turning, customers you’re losing.
#4 is probably, we see so much emphasis put on growth, which is true, perfect, and critical, but it’s a lot cheaper to keep a customer from going out the back door than it is to add a new customer. We really are hoping to see hosters put a lot of emphasis into understanding why they’re losing these customers and what they can do to keep the customers. I think this is, as we’ve also talked about…the world’s changing. You need to continue to evolve. We don’t necessarily have to have more money than anybody else. You just have to work smart and understand where the customers are going and continue to evolve your business so you can keep up with what your customers need.
As I said before, the fundamentals of this business are extremely attractive. If you follow those 5 tips, you’re going to have a nice business regardless if you’re keeping it forever or selling it next year.
Ben: Thanks so much for joining us today Hillary. This has been Hillary Stiff with Cheval Capital. Hillary, if you could tell us, how can people find you?
Hillary: We are at www.chevalcapital.com. Email, telephone, our website, Google, we’re out there.
Ben: This is Ben Fisher with The Hosting News. Everybody have a great day, thanks for watching!
“Leveraging powerful new capabilities for backup and production data environments provides businesses with nearly guaranteed data preservation and uptime, which can greatly reduce business exposure and losses from failures,” says Walt Grudi, President of Grudi Associates, a leading provider of telecom and IT services in Central PA and beyond. “The advancements in data centers and data management offer a valuable opportunity to virtually any business.”
Data centers offer storage of business data in a secure location offsite. Both backup data and production data businesses use in real time operation can be stored and accessed offsite. Increased data security can be realized, as well as several other benefits, including lower costs, better compliance, enhanced efficiency and more.
“There are many different options and approaches to utilizing data centers,” says Grudi. “Every business should assess its needs and select the optimal solution for its specific situation. We assist companies in this process when industry expertise is needed.”
Data center services vary significantly, from basic data warehousing to highly-secure data hosting and management, including comprehensive high-level, services. Colocation providers offer different menus of options, sometimes including complete managed data service. The right selection depends on the business’s requirements and preferences.
“Each data center differs, but they usually are specially constructed, large buildings designed for maximum security and dependable delivery of services and utilities,” says Grudi. “Data centers are rated from Tier 1 to Tier 4, which indicates their security, reliability and other characteristics.”
The interior of the center is partitioned into bays, in which individual servers are segregated and protected from unauthorized access. There are also many systems in use that help prevent damage from water, fire, temperature and other problems. Very robust security systems are also utilized, usually with 24x7x365 video monitoring, sensors, alarms and other safeguards.
“Data centers and colocation services can be valuable resources to businesses,” says Grudi, “They offer improved security, dependability, compliance, more flexibility, automatic updates, outsourced management and more. They are high-quality, cost-effective approaches to managing data.”
Download Grudi Associates’ full article: Data Centers – Better Data Management.
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About Grudi Associates: Grudi Associates provides a broad range of telecom and IT services that help businesses and organizations connect and communicate more effectively. Through strategic partnerships with national and regional providers, Grudi Associates delivers innovative and cost-saving wireless, data, Internet, local and long distance, telecom management and hosted solutions. By providing its customers with a single point of contact for virtually any need, Grudi Associates delivers innovative solutions and simplified telecommunications.
(The Hosting News) – A number of banks including JPMorgan Chase & Co. have been the target of a cyber attack believed to be the work of Russian state-sponsored hackers.
According to Bloomberg, the hackers infiltrated the banks systems by using a zero-day flaw, allowing them the ability to remotely control the systems, noting that attack appeared to be “far beyond the capability of ordinary criminal hackers.”
The data breach resulted in the loss of customer’s gigabytes of data, checking and saving account information, and sensitive information from employee’s computers.
JPMorgan spokesman Brian Marchiony did not specifically comment on the attack but did say that “companies of our size unfortunately experience cyber attacks nearly every day. We have multiple, layers of defense to counteract any threats and constantly monitor fraud levels.”
The FBI is currently investigating the data breach to determine if it was caused due to the U.S. sanctions against the Russian government.
(The Hosting News) – As the demand for strong server security and fast access to data has become increasingly critical, IT departments from different organizations are prioritizing their time preparing for unforeseen disasters that might be caused by human error or lapses in technology. Because almost everyone is instantly connected, businesses and consumers demand not only the privacy of their information but also the instant access to it at all times.
With their new Disaster Recovery Plan, Vodien positively transforms their clients’ businesses by providing guaranteed, uninterrupted business operations; preventing server outages, providing backup, and delivering speedy recovery system from disasters.
Disaster Recovery Plan works around the client’s budget and needs to allow them a cost-saving method to get sufficient protection for business-critical systems and data continuity whenever disaster strikes. The benefits of having a Disaster Recovery Plan package includes:
•Redundant disaster recovery facilities – as soon as a server fails, this feature is automatically activated and powered
•100% High Availability (HA) – enjoy full and complete data availability which includes OSes (Mac, Windows, Unix and Linux), applications, and virtual environments such as VMware and Hyper-V
•Improved Productivity – Easy and time-efficient deployment and management of disaster recovery facilities.
Vodien provides cutting-edge disaster recovery solutions that fulfill the business continuity needs of their clients. An innovative leader in disaster recovery, web and cloud hosting, Vodien is a privately held company based in Singapore. For more information, you may contact their Disaster Recovery Advisors at http://www.vodien.com.
(The Hosting News) – Hosting.co.uk one of the leading web hosting providers in the UK have today launched a new service especially designed for its Super-Affiliates designed to be ultra-flexible to its affiliate marketers needs, whilst delivering best in class web hosting to its end users.
Frederick Schiwek, CEO of Hosting.co.uk, commented, “One size doesn’t fit all, and that’s what we have found with our & others affiliate programs in the past. We now have a ‘flexible approach’ and offer unrivalled support to our super affiliates by offering them tailored affiliate marketing options. No one else currently does this!”
Mr Schiwek went on to say, “Our Super-Affiliates, the type of affiliates who drive hundreds & thousands of new signups per month, can now work with us on a flexible basis and choose how there referral fees are calculated. We offer all affiliate marketing models instead of just one. For example we are able to offer cost-per-sale, rolling revenue shares or white label solutions.”
“We want to reward our loyal and hardworking affiliates with increased earnings. We know our affiliates invest heavily in there traffic & lead generation and want to make sure they get a good deal.”
Affiliates & Super-Affiliates who want to join the Hosting.co.uk affiliate program can liaise directly with the decision makers at Hosting.co.uk and enjoy a mutually beneficial relationship. So if you feel undervalued with your current hosting affiliate program, get in touch with us.
Our network, datacentre and servers are all housed in the UK with email hosting for Microsoft exchange hosted out of Luxembourg. Our Tier IV Midlands datacentre offers lightning fast speeds to visitors across the UK, Europe and the rest of the world. We are green web hosting providers and we firmly believe in doing right by the environment.
We are passionate about growing our Affiliate network and welcome approaches from Affiliate Marketing Websites & Agencies looking for more information.
(The Hosting News) – OnRamp, a leading HIPAA compliant hosting provider with data center facilities in Texas and North Carolina, announced today its sponsorship of The American Telemedicine Association (ATA) Fall Forum, taking place September 7-9th in Palm Desert, California. The forum will bring together the nation’s leading experts to discuss how to successfully integrate telecommunications technologies into the care and treatment of patients suffering from chronic diseases. OnRamp will attend this event to showcase the company’s ability to assist telemedicine and mobile health businesses in the delivery of these innovative technologies by leveraging OnRamp’s HIPAA compliant hosting solutions which help address the privacy and security concerns involved in the creation, storage and transmission of electronic protected health information (ePHI).
The three-day event will consist of two full days of programs related to telehealth in chronic care, a full-day forum focused on telemedicine opportunities in China and an executive leadership retreat for CEO’s of the world’s leading healthcare technology companies and institutions. With a tradeshow floor bringing together over fifty telemedicine, telehealth and mHealth product and service providers, OnRamp will join these companies to demonstrate the benefits of utilizing OnRamp’s suite of data center services to maintain IT operations in compliance with HIPAA. Hosted in the redundant, reliable and secure infrastructure of OnRamp’s enterprise-class data center facilities, OnRamp’s HIPAA compliant hosting solutions provide a secure environment that comprehensively ensure the confidentiality, availability and integrity of critical patient data.
“The support we show, not only in the delivery of high security and hybrid hosting solutions, but in the relationships we form with healthcare industry clients to cooperatively maintain HIPAA compliance, sets us apart from other providers and makes OnRamp a strong candidate for partnerships with telemedicine and mHealth providers attending the ATA Fall Forum,” stated OnRamp Founder Chad Kissinger. “To further assist our clients, we have developed an online, HIPAA Risk Management Tool, which is designed to assist customers in analyzing and managing their HIPAA compliance risk associated with their IT infrastructure hosted at OnRamp. Guiding users through our ‘3-Step HIPAA Risk Management’ process we systematically analyze the services they can and should receive from OnRamp, help them to identify and flag vulnerabilities, suggest remedial steps, and document a plan for addressing those vulnerabilities when collaboratively working with OnRamp to reasonably and appropriately protect ePHI.”
Live demonstrations of OnRamp’s HIPAA Risk Management Tool will be conducted from the OnRamp Booth #307, where OnRamp’s Team of experts will be onsite to discuss the advantages of the company’s hybrid hosting solutions when it comes to securing sensitive data.
For more information, visit http://www.americantelemed.org.
OnRamp provides computing infrastructure for companies that require high levels of security and availability. As an SSAE 16 SOC I Type II audited, PCI Level 1 and HIPAA compliant company, OnRamp operates multiple enterprise class data centers to deploy hybrid solutions built on cloud-delivered computing capacity, managed hosting and colocation services. OnRamp specializes in working with companies to ensure compliance in the healthcare, financial services and other industries with high security needs, helping them meet the rigorous compliance requirements associated with HIPAA, PCI, SOX, FISMA and FERPA.
One of the security issues that might worry a new ecommerce startup is the idea of storing user information, especially credit card payment details, on their server. All it takes is one hack from a clever cyber criminal to expose all of your customers and damage the reputation of your business. Therefore, many businesses opt for third-party payment processors that keep all of that information off their websites, and they are easier to setup than you might think.
What you need
First, you will need to find out what payment processors will work with your ecommerce software. If you have developed your own, this is not so much of an issue, but if you are using one you purchased or downloaded for free, you will need to find out what payment plugins they have available. Support for PayPal, Google Wallet, 2Checkout, Skrill and many other services are often included in ecommerce solutions.
What to consider
There are a few factors that you should consider when choosing a payment gateway:
- How much does it cost? This might sound easier to determine than it is. Some payment services will charge a per-transaction fee as well as a percentage of each payment. Others might even include monthly fees. Investigate and search for any hidden costs.
- How do I get my money? Some payment processors pay to your bank account on a schedule. Some might also require you to reach a certain threshold before payout. Others, like PayPal, serve as their own uninsured bank accounts that you can access or even use to make purchases.
- How secure is it? Just because they say they are secure does not mean they are. This will also require some investigation into the service’s reputation for protecting customer data and fending off would-be attackers.
You should not let the risk of collecting online payments stop you from selling online. If you do not have the security infrastructure to collect payments yourself, use a payment processor that can do the heavy lifting for you.
(The Hosting News) – Google has acquired video and special effects cloud-based rendering software company, Zync, announced the tech giant on Tuesday.
The startup’s Zync Render software is used by many movie studios in order to create special effects in movies such as “Star Trek Into Darkness,” “American Hustle,” “Flight,” and “Transformers,” reports the New York Times.
“Together Zync + Cloud Platform will offer studios the rendering performance and capacity they need, while helping them manage costs,” wrote Google Cloud Platform Product Manager, Belwadi Srikanth via blog post. “For example, with per-minute billing studios aren’t trapped into paying for unused capacity when their rendering needs don’t fit in perfect hour increments.”
Zync’s services will be offered on Google’s Cloud Platform, where it can be used by movie studios who do not have the resources or desire to build their own rendering farms.
“Google Cloud Platform will help us offer an even better service to our customers – including more scalability, more host packages and better pricing (including per-minute billing). With a friction-free, affordable, and elastic rendering solution, visual designers and artists in the industry can continue to do their best work,” says Zync.
Financials on the acquisition have not yet been revealed.
(The Hosting News) – CustomerCentrix™ releasedLoadStorm® LITE, a newcloud-based load testing tool that provides users with an easy, cost-effective solution to load testing. The LoadStorm tool allows users to simulate traffic hitting their website or web application while measuring how the application handles the heavy load.
As a cloud-based load testing solution, LoadStorm allows users to set up tests in the web application and run them from the cloud with no hardware to purchase and no software to install. By utilizing the power ofcloud servers, web developers can run loads tests of up to 1,000,000 virtual users at a fraction of the cost of traditional testing solutions. In fact, LoadStorm LITE offers the lowest cost subscription plan for load testingtools on the market.
CEO Roger Campbell states: “At LoadStorm, we believe that iterative load testing throughout the development process is critical to success for all web applications. We hope that by offering an easy to use, low cost tool, iterative load testing becomes a standard part of all web development, not just for the enterprise-class companies.”
In addition to offering the lowest cost tool on the market, LoadStorm has designed LITE to be very easy to use and intuitive for all users, so web developers can run tests against their applications without having to hire a specialized performance engineer. There is no scripting language to learn and users build scenarios by simply adding steps such as opening a page, clicking a link, or submitting a form.
CustomerCentrix™ LLC, is the creator of LoadStorm®. LoadStorm had been providing cloud load testing tools since 2009 and now offers two solutions to the public, LITE and PRO. LITE is the easy to use, low cost tool and PRO is the sophisticated, advanced load testing solution. Both LoadStorm tools provide detailed analysis of a site’s speed and scalability through real-time graphs showing key performance metrics. As cloud load testing tools, all hardware is automatically provided, setup is minimal, and testing can begin in an instant. Performance testing consultants, support services, and independent performance audits are also available.
CustomerCentrix is a privately held company founded in 1997 with its headquarters in Albuquerque, N.M. and sales and support office in Colorado.
More information is available at http://loadstorm.com.
Note: Whether noted or not, references to certain words may be trademarks or registered trademarks of their respective owners.
(The Hosting News) – Presence Technology, a leading global provider of Multi-Channel Contact Center Solutions, announced a new partnership with DTSI Group, a full-service provider of end-to-end business solutions in the BPO sector. DSTI Group will serve as a hosting, implementation and support partner in addition to being a Value Added Business Partner for Presence.
“By partnering with DTSI Group, we are able to expand our sales and service capabilities amongst their client base and leverage their hosting infrastructure,” said Mike Mandato, EVP of Presence Technology in North America. “Being nimble and responsive to changing dynamics within the marketplace and on the technology front is crucial to a company’s success. Too many times, antiquated systems, multiple data sources and manual processes make this rather difficult and cost-prohibitive. That’s where Presence can help. Our all-in-one contact center solution helps simplify how businesses interact with their customers –and at an affordable cost.”
DTSI Group works with some of the top BPO companies and is at the forefront of the Philippine outsourcing sector. The partnership could potentially extend Presence’s capabilities to companies looking to grow their operations off-shore.
“Companies are looking for ways to better manage their costs and resources, while maintaining exceptional service and greater operational efficiency. With the Presence Suite, we are able to provide our clients with a highly flexible, multi-channel contact center solution that simplifies how they do business and interact with their customers, resulting in better overall performance management,” said Miguel C. Garcia, President and CEO at DTSI Group.
Founded in 1997, DTSI Group has played a key role in the growth and development of the IT-BPO sector through the provision and deployment of communications infrastructure to suit the rapidly changing nature of the IT-Business Process Outsourcing (IT-BPO) industry, innovations in facilities design and construction, and emerging technologies that provide new ways of building relationships and contributing significant, direct cost savings for both clients and their parent companies.
About Presence Technology
Presence Technology is a leading provider of multi-channel contact center solutions. Presence software enables contact centers to optimize resources and increase efficiency within the communication process with their customers. Their award winning software solutions are consistently recognized for quality and innovation, most recently receiving the “Visionary” 2013 Gartner Magic Quadrant for CRM Web Customer Service Applications. Presence has a portfolio of global clients serviced by a team of highly skilled professionals, and a network of strategic partners in North America, Latin America, Europe, and Africa supporting their efforts around the world. For more information, visitpresenceco.com.
About DTSI Group
An NTT Communications Company, DTSI Group, the Philippine’s premier business solutions enabler, is an award-winning, full-service provider of world class facilities, game-changing technology solutions and innovative managed IT services to several large enterprises and Fortune Global 500 companies. DTSI was recently recognized as the 2014 Frost & Sullivan Contact Center Applications System Integrator of the Year in July for having exemplified outstanding achievement and consistent performance in the country’s contact center industry category. Visithttp://www.dtsigroup.com for more information.
(The Hosting News) – Net Access (the “Company”), a leading provider of hybrid colocation, cloud and connectivity solutions announced the expansion of their Channel Program with the addition of Alex Weiss and a “channel neutral” strategy. Weiss comes to Net Access from Colotraq, a Master Agent focused on colocation and cloud services. Weiss led the partner program for four years.
“I was looking to make a move to the service provider side of the business and was searching for a company with a real commitment and focus to the channel. Being that I worked with many service providers, I knew that Net Access would be a great fit,” said Weiss.
In addition to the hire of Weiss, Net Access has revamped its agent program to be 100% “channel neutral.” Weiss will focus on recruitment and relationships and leverage the existing sales and engineering expertise for new sales opportunities from agents.
“Having managed both direct and indirect organizations for many years I wanted to put in place a program that could leverage the benefits of both teams and eliminate the conflict that comes with separate direct and agent silos,” said Stephen Callahan, SVP of Sales & Marketing at Net Access. “Our program allows our agents to work side by side with our best sales executives and engineers on deals to create a true ‘win-win’ situation.”
Net Access will be rolling out its new expanded program and structure at the upcoming Cloud Partners event in New Orleans in September.
About Net Access
Net Access is an industry leading provider of data center services delivering secure, reliable, and flexible colocation, cloud, network, and managed solutions to IT intensive businesses. Founded in 1995, Net Access’ interconnected SSAE 16 audited and PCI DSS compliant data centers allow its customers to focus on their core strengths, without the need to operate the underlying infrastructure. Our team is made up of innovative, dedicated professionals that strive to provide outstanding service that aligns with our mantra, “Taking care of the customer for life.” For more information, please visit Net Access at http://www.nac.net/
(The Hosting News) – Homeland Security issued a warning on Friday to retailers warning that their customer’s payment data could be compromised.
According to the Huffington Post, over 1,000 U.S. retailers computer systems were infected by malicious software known as “Backoff”, a software that allowed the attackers access to millions of credit card information.
Malware Bytes senior security researcher Jerome Segura stated that the way Backoff works is by gaining access to the companies computers by “finding insufficiently protected remote access points and duping computer users to download malware.”
“Once the bad guys realized they were able to penetrate larger networks, they saw the opportunity to develop malware that’s specifically for credit cards and can evade antivirus programs,” added Segura.
Homeland Security noted that the software was discovered in October 2013, though antivirus programs didn’t detect it until earlier this month.
Last week 51 UPS store’s computers were infected, causing customers names, credit card, and email and home addresses to be potentially compromised.
(The Hosting News) – Award-winning technology consultancy Virsys12, a Tennessee-based salesforce.com Cloud Alliance Partner, announced today its acquisition of Nashville-based Velox Consulting, LLC. Velox is a firm recognized for its success in implementing Salesforce cloud technologies and founder Paul Peterson will join the Virsys12 team today as director, client success.
“We are fortunate that Paul has put his trust in Virsys12 and we know it will mean great things for our clients to have his wisdom and experience on their projects,” comments Virsys12 founder and president Tammy Hawes. “Not only is he a Salesforce expert, he has a strong history in application development which is a key area of growth for us right now.”
Prior to starting his consulting practice, Paul Peterson was a senior partner at KPMG where he ran the CRM for the insurance practice, along with the healthcare payer and provider consulting practices. Throughout his career, Paul has been involved in numerous application development projects, business process improvement initiatives, and large-scale technology implementations and he even received a patent on sales automation software he created.
“After ten years of running a successful consultancy, I realized I was hungry for a new challenge. Getting in on early stage growth with an exploding firm like Virsys12 in an area of my expertise was the perfect answer,” responds Peterson.
Peterson joins just as Virsys12 is finalizing the roll out of a major app release built for the healthcare industry on the Salesforce AppExchange. So far in 2014, Virsys12 has increased staff 60% over 2013 and their client base by 50%.
An additional promotion and two staff additions are also announced this month at Virsys12. Michael Crockett moves from associate consultant to team lead and consultant. Joining the Virsys12 team as associate consultants are Heena Shah, a Salesforce certified developer and administrator who was most recently with HCA and Mike Gedelman, a recent Boston University graduate with a BA in Computer Science and experience in application development.
Peterson continues, providing more detail on how the relationship with Virsys12 began. “A mutual friend, Linda Rebrovick, introduced me to Tammy last year and we really connected over the opportunities that are exploding with the growth of salesforce.com’s offerings. I was so impressed with what Tammy is accomplishing with Virsys12 that when she opened the door to discuss a possible future together, I jumped at the chance. I know I can have an impact and add value and I look forward to being a part of this dynamic team.”
Financial terms of the transaction were not disclosed. More information on Virsys12’s healthcare app, and V12 Alerts, an alert management app, will be released soon.
Virsys12 is an award-winning technology consultancy and a Nashville-based salesforce.com Cloud Alliance Partner. The rising firm specializes in Salesforce products and is focused on healthcare. Founder and CEO Tammy Hawes along with her leadership team, bring more than 50 years of executive success achieved across a wide variety of large, small, public and private enterprises. Virsys12’s rapidly growing individually certified team maintains top customer satisfaction ratings and excels in lean business process and creative solutions. Virsys12 is the choice for any business using cloud data to improve quality, speed, security and ROI in their operations. For more information visit http://www.virsys12.com
Salesforce, Salesforce1 and others are among the trademarks of salesforce.com
(The Hosting News) – Acumatica, a leading provider of cloud business management software, today announced new technology partners of its recently released Cloud xRP Platform, continuing its momentum in the ISV marketplace.
“We are excited about the speed at which we are moving our development forward with the Acumatica Cloud xRP Platform,” said Allen Dobbins, CEO of AutoStar Solutions, Inc. “Without the platform, our project would have easily been extended by as much as two years. The scalability and the features of the platform will give us a competitive advantage over our competition in the years to come.”
AutoStar’s partnership with Acumatica was announced at Acumatica’s Partner Summit in Denver this week, and AutoStar joins Acumatica’s ecosystem of more than 50 ISVs and OEMs building on the Cloud xRP Platform. OEMs include Nordic leader Visma; MYOB the Australian-New Zealand powerhouse accounting software provider; and JAMIS, the solution provider for government contractors. ISVs building on the platform range from Avalara to Azuqua, another new partner.
Nikhil Hasija, CEO of Azuqua, said: “We found the Acumatica API surface easy to work with. The Acumatica team was very supportive as we were building the integration and we’re very excited about the changes coming up in Acumatica 5.0.”
Hasija was one of more than 400 partners in Denver this week for the annual Acumatica Partner Summit, where the latest Acumatica 5.0 beta was launched and demoed.
Brian Hodgson, VP of Sales & Marketing at Oz Development, said: “The Acumatica Cloud xRP platform’s SDK and Web Services allow us to quickly connect the OzLink shipping and warehouse management solution. Not only have we developed a solution quickly, we are able to take this to market through the robust Acumatica partner channel. Through this strategic partnership with Acumatica, Oz Development can provide future Acumatica customers with tightly integrated, best-of-breed shipping and warehouse management solution that will help them grow their businesses.”
Seeing opportunity in growing business with Acumatica was American Payment Solutions’ reason for choosing Acumatica. CEO David Ford said: “American Payment Solutions has been a strong player in the payment gateway market for a long time. With this Acumatica integration, we are now able to serve an even bigger set of customers and can process credit card payments at low market rates.”
Christian Lindberg, VP of Partner Solutions at Acumatica, said: “Built on the familiar .NET framework, HTML user interface, and industry-standard web services, the Acumatica Cloud xRP Platform is easy and familiar to work with. It helps businesses take their solution to market faster while saving development costs and without compromising on functionality, performance or flexibility. We are excited about these partnerships as they expand the Acumatica footprint, enabling our partners to serve even more customers with state-of-the-art cloud solutions.”
Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications such as Financials, Distribution, CRM and Project Accounting, powered by a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their business; to play to their strengths, since every business is unique; and to empower their people by going wherever their people go, on any device.
(The Hosting News) – Egnyte, the only provider of a complete suite of enterprise file services built from the cloud down, today announced the latest version of one of its flagship products Storage Connect, a solution that enables direct access to files stored behind the firewall without data or metadata moving to the cloud. Storage Connect 2.0 introduces cluster deployments, providing high availability and horizontal scalability to meet the privacy and security requirements of enterprise customers. Egnyte also unveiled WebEdit for Storage Connect to enable customers to edit files stored behind the firewall in their native applications.
The new cluster deployment capability vastly increases the supported number of concurrent users, providing seamless scalability as businesses grow and the complexity of their storage environments increases. This unique deployment model also provides redundancy to the file access layer to ensure high availability from anywhere and any device, allcompletely behind the corporate firewall.
WebEdit for Storage Connect allows users to select a file from the Web UI and automatically open, edit, and save it in its native application. This functionality, paired with Storage Connect 2.0, creates unified collaboration by allowing users to work on files without moving them to the cloud or using a VPN client.
“Storage Connect helped us bridge the gap between our needs around accessibility, flexible deployment, and concerns about moving protected, sensitive files to the cloud,” said Joshua Perkins, director of Information Services at American Roll Form. “Our executives can confidently access protected files from virtually any device, and we can be confident that those documents are safe on our storage platforms behind our security systems. It is a win-win for both teams, and the business.”
Storage Connect 2.0 additionally offers:
Explicit File Locking: Files can now be locked from the Egnyte Web UI when accessed via Storage Connect. Files locked by others can be previewed, downloaded and copied; however, they cannot be moved, renamed, or deleted, nor can new versions of the file be uploaded.
Support for DMZ Deployment: Storage Connect instances can now be deployed in a demilitarized zone (DMZ) in the corporate network, rather than within the network itself. This allows for secure deployments with ease of access from outside the network.
Support for Early SSL Termination: Storage Connect instances can now be configured to not terminate a Secure Socket Layer (SSL) connection. With this structure, another device such as an external load balancer can be configured to terminate SSL and pass HTTP traffic to the Storage Connect instance.
“As large enterprises continue to move to the cloud, it is imperative to have options in how they access their files,” said Rajesh Ram, co-founder and VP of Products at Egnyte. “With Storage Connect, we are able to provide users private access and collaboration tools to their most sensitive files behind the firewall and enable access to their more ‘green’ files via the Cloud File Server. In addition, Storage Connect 2.0’s cluster deployment capabilities create unprecedented scalability for businesses to securely and privately access their files.”
Pricing and Availability
Storage Connect 2.0 and WebEdit for Storage Connect are now generally available for Egnyte customers.
Egnyte powers enterprise file services and access for more than 40,000 customers globally. The award-winning platform that’s built from the cloud down optimally balances IT’s need for security, control, and compliance with users’ demands for simple access to documents stored on-premises and in the cloud. Founded in 2007, Egnyte is a privately held company headquartered in Mountain View, CA. It is backed by venture capital firms Polaris Partners, Kleiner Perkins Caufield & Byers, Northgate Capital Group, Google Ventures, Floodgate Fund, and strategic partners Seagate Technology, CenturyLink and an unnamed major storage vendor. Please visit http://www.egnyte.com or call 1-877-7EGNYTE for more information.
(The Hosting News) – China is rumored to be in the process of creating its own operating system as a way to compete with U.S. rivals such as Microsoft, Apple, and Google, reports the Xinhua government news agency.
According to the New York Times, the new operating system could be released as early as October, with availability on desktop devices first followed by smartphones and other mobile devices.
“We hope to launch a Chinese-made desktop operating system by October supporting app stores,” said Ni Guangnan, head of an official operating system development company, to the People’s Post and Telecommunications News.
Guangnan added that a Chinese OS already exists, though there is a “large gap” between developed countries technology and Chinas.
He continued by stating that the he hopes the new software will replace desktop operating systems within one to two years and mobile OS’s within three to five years.
“Creating an environment that allows us to contend with Google, Apple and Microsoft – that is the key to success,” added Ni.
(The Hosting News) – The MCS Group, Inc., provider of end-to-end litigation support services to Fortune 100 and AmLaw 200 organizations for more than 30 years, is now a Relativity Premium Hosting Partner. As a leading eDiscovery service provider, MCS has integrated kCura’s e-discovery platform, Relativity, to deliver feature-rich capabilities for web-based document review and analysis.
Relativity allows users to create and automate custom workflows, make use of a complete set of text analytics capabilities, and build custom applications within thesoftware to manage all types of information associated with a case. Additionally, Relativity Assisted Review magnifies the efforts of review teams by allowing them to train Relativity based on their expertise.
Relativity has many major advantages over other platforms. Reviewers can be trained and be productive in the software in as little as 20 minutes, and Relativity also scales to meet the needs of some of the industry’s largest cases.
“We’re excited to welcome The MCS Group as a Relativity Premium Hosting partner,” said Andrew Sieja, president and CEO of kCura. “We look forward to helping them provide their clients with an outstanding Relativity experience.”
About The MCS Group, Inc.
Since 1979, The MCS Group, Inc. has been the trusted outsourcing partner to law firms, insurance companies, corporations, government agencies, and educational institutions throughout the United States. These organizations rely on our comprehensive range of records retrieval and litigation support services, facilities management and back office solutions, and electronic discovery services to increase productivity and effectiveness, while lowering operational costs.
Recognized as a “Leader” in Gartner’s 2014 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software, Relativity. Relativity has more than 100,000 active users worldwide from organizations including the U.S. Department of Justice and all of the top 100 law firms in the United States. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 100th fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune.